Survey Reveals Consumers Feel Government Must Do More To Support Retail

A vast majority of British consumers surveyed believe the government are not doing enough to support retail ‘non-essential’ businesses affected by the current situation.

According to data collated by Maybe* Tech, Only 8 per cent believe that the government is currently doing enough to support the retail and hospitality sector, and over half (53 per cent) believe the government is not doing enough to help struggling businesses.

This data highlights how much consumers care about the high street retail experience and do not wish to see it disappear once lockdown ends and non-essential retail stores are allowed to open again.

A huge 85 per cent of consumers are concerned about losing the high street retail experience, from structural glass shopfronts to social dining and shopping.

What is encouraging is that these concerns do translate into consumer action, with over 70 per cent of respondants saying that are likely to support local independent retail stores which offer online services, click-and-collect or other takeaway and delivery services during lockdown.

This suggests a desire to support local businesses which could possibly translate in a resurgance on the high street once restrictions are sufficiently lifted to allow this to happen.

That may not necessarily be a surprise, as local businesses are more than shops, but are major parts of the local community and local economies, which pay back this support in kind.

The majority of people feel the government must do more or highlight further the measures they are taking to protect our high streets.

Sarah